Privacy Policy

  1. The data controller is Staler BV, VAT: 0835549090, 2960 Brecht. Contact email: support@stalerindustries.com
  2. This section describes the principles of personal data protection collected by the online store operating on this platform, in accordance with GDPR regulations. Our company prioritizes the security of our customers' personal data and respects their privacy.
  3. Personal data such as name, surname, email address, home address, or telephone number are collected for the purpose of order fulfillment, providing order information, technical support, and marketing purposes, provided that the user has consented to it. During the use of the Service, information regarding user behavior on the website may be collected, such as viewed products or shopping preferences, to enhance the shopping experience and personalize offers.
  4. Users have the right to access their personal data, correct it, delete it, restrict processing, data portability, and object to processing for specific purposes. They may also withdraw consent for processing personal data for marketing purposes or other types of communication at any time.
  5. Staler Service ensures a secure encrypted connection using SSL. In case of detection of unauthorized personal data breaches, users are automatically notified by the system. Personal data is stored in the cloud on company servers.
  6. Users can exercise their rights to access, correct, and delete personal data by contacting us directly via the contact form available on the website. When a user requests deletion of personal data, we will endeavor to comply with such a request, unless there is a legal obligation to retain data or to fulfill a contract. The user also has the right to receive a copy of their personal data in a format that is understandable and capable of being transferred to another system. Currently, such data is not collected.
  7. As part of the functionality of the website, we track the online activity of customers and record their searches. These actions aim to analyze customer behavior to improve the shopping experience and customize offerings. Data collected in this process is used internally only and is not shared with third parties without explicit user consent. If you have concerns or questions about this process, we encourage you to contact us via the form available on the website. Thank you for your trust, and rest assured that we protect our customers' data in accordance with applicable legal regulations.
  8. Additionally, we would like to inform you that data regarding user behavior on our site is also processed by Google through the use of "Google Analytics" plugin. Google Analytics allows us to analyze website traffic, including information about viewed products, time spent on the site, or user paths. This tool helps us better understand our customers' needs and tailor our offerings to their preferences. It is worth noting that we use IP address anonymization in Google Analytics, meaning that no identifying user data is transferred to Google.
  9. Link to Google Analytics information: https://policies.google.com/privacy?hl=en